We understand that you may wish to delete your account with Servius Infotech Pvt. Ltd.. If you no longer wish to use our services and want to permanently delete your account, please follow the instructions below.

How to Request Account Deletion

To request the deletion of your account, please follow these steps:

1. Contact Us:
   Send a request to accounts@servius.in with the subject line “Request for Account Deletion”. Include the following information in your message:

   • Full name
   • Email address associated with the account
   • Any other relevant details to help us verify your identity

2. Account Review:
   Once we receive your request, we will verify your account information to confirm your identity. This process may take up to 7 business days.

3. Confirmation:
   After verification, we will confirm your account deletion request via email. Please note that this process is irreversible, and once your account is deleted, all associated data (such as purchase history, billing information, and preferences) will be permanently erased.

Important Information

• Data Retention: Once your account is deleted, all data associated with your account will be permanently removed. This includes all personal information, order history, and settings.

• Outstanding Transactions: If you have any ongoing orders or open transactions, these will need to be resolved before your account can be deleted.

• Reactivation: Account deletion is permanent. Once your account is deleted, it cannot be reactivated. If you wish to use our services in the future, you will need to create a new account.

• Third-Party Data: Please be aware that some data might still be retained by third-party services or partners, as outlined in our Privacy Policy.

Account Deletion Timeline

The process of deleting your account typically takes up to 7 business days from the time of your request. During this period, we may contact you for further information or clarification.

Need Assistance?

If you have any questions about the account deletion process or if you need assistance, please feel free to reach out to us:

• Email: accounts@servius.in
• Phone: 0755-4203580
• Business Hours: Monday to Friday, 11:30 AM - 08:00 PM (Excluding Holidays)

Please ensure all account deletion requests are submitted by verified users to maintain security and privacy.